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  • Sylvamo Global Business Services Center
  • Key information
  • Work, internship and recruitment
  • Employer’s area
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Sylvamo Global Business Services Center

Sylvamo Global Business Services Center

  • 4 job offers
  • 11 Employer recommendations
Industry
  • IT/Administration
  • Accounting/Audit/Taxes
  • Logistics/Distribution
Location
Headquarters
Kraków
How we employ
  • contract of employment
  • internship / apprenticeship contract
Facts
  • When you work for us, you’ll be helping to sustain and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.

See what working for our company is like

Select department

Customer ServiceSupply ChainGlobal SourcingFinanceITHR
  • What is the work in our company like?

    Our multilingual Customer Service division coordinates business partnerships with our clients, Supply Chain, and Sales & Marketing teams all over Europe and USA. We foster longstanding, meaningful relationships with customers, striving to accommodate their needs, alert them to potential challenges, and meet production and delivery deadlines.
  • Day in the Company

    Interesting challenges & open work culture
    Supporting customers through order management systems and direct communication channels
    Language skills used at work daily
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Benefits

  • private medical care
  • extra social benefits
  • remote work opportunities
  • integration events
  • charity initiatives
  • employee referral program
  • family picnics
  • sharing the costs of sports activities
  • corporate sports team
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • sharing the costs of a streaming platform subscription
  • leisure zone
  • corporate library
  • holiday funds
  • christmas gifts
  • sharing the costs of holidays for kids
  • life insurance

Work in company Sylvamo Global Business Services Center

Banner Sylvamo Global Business Services Center
Sylvamo Global Business Services Center

Customer Service Specialist with Italian

  • Specjalista (Mid / Regular), Młodszy specjalista (Junior)
  • Pełny etat
  • Umowa o pracę
  • Запрошуємо працівників з України
  • Praca hybrydowa

Aplikuj szybko

Banner Sylvamo GBSC
Sylvamo GBSC

HR Manager, Kraków

Sylvamo GBSC
Kraków, Grzegórzki
  • Menedżer
  • Pełny etat
  • Umowa o pracę
  • Praca hybrydowa

Aplikuj szybko

Banner Sylvamo GBSC
Sylvamo GBSC

Master Data Management Analyst in IT (SAP MM/SD)

11 700–14 300 zł brutto / mies.
Sylvamo GBSC
Kraków, Grzegórzki
  • Specjalista (Mid / Regular)
  • Pełny etat
  • Umowa o pracę
  • Запрошуємо працівників з України
  • Praca hybrydowa

Aplikuj szybko

4
this is the number of offers you can find on Pracuj.pl
view job offers

Recruitment process

Join Sylvamo! Check what the recruitment process looks like with us!
  • Sending the application online
    Send us your CV for the selected position. Current job offers can be found on our pracuj.pl. Let us know if you need any accommoda...
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    Phone screening
    We contact selected candidates for a short phone conversation in English.
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    Interview (offline/online)
    We want to learn more about your qualifications, competencies, and expectations. You can learn more about the position and ask the...
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    Decision
    We will get back to you within two weeks. Regardless of our decision, we will inform you about your status.
Internships at Sylvamo Global Business Services Center
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Internships

At Sylvamo, we offer paid internships in Supply Chain (including Customer Service and Transportation), Finance, Global Sourcing (Purchasing), HR and IT. They open based on business needs – i.e. not only during summer, but also during the academic year.

We look for candidates who speak English (and other EU languages), have analytical skills and are eager to learn. As a member of our team, you can expect to work in a diverse, cooperative and multicultural environment.

Opportunities

If you are looking for your first experience in your area of interest, we encourage you to follow our profile and apply for internship opportunities at Sylvamo!

You will have a chance to join one of our teams and learn from experts in the field. You will apply your theoretical knowledge to real-life business cases and get hands-on experience working with systems and applications, such as MS Office.

All this while learning how to operate in a global corporate environment in the heart of Kraków.

Sylvamo Global Business Services Center

Employer’s area

Sylvamo Global Business Services Center

What makes us stand out among our competitors?

1

Atmosphere – our employees describe it as open, respectful, safe and trusting.

2

Women hold half of the leadership positions in Sylvamo Polska.

3

Sustainability is in our nature – we care about the environment where we work and live.

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About us

The promise of paper depends on healthy and productive forest ecosystems, which store carbon, purify drinking water, and provide habitats for wildlife. They also sustain our business and our ability to provide essential products worldwide.  


We source fiber from sustainably managed forests to protect them for current and future generations. Our global reach enables Sylvamo to encourage and guide responsible forest stewardship on several continents – protecting forestlands and ecosystems, championing best practices, and promoting third-party certification. 

Employee’s perspective

Reviews about Sylvamo Global Business Services Center company

  • employee photo
    quote icon
    I started with the company as an intern and I am a full-time employee. Sylvamo gives me the opportunity to develop my career path and achieve my professional goals. Each day is different here and that helps me quickly gain more knowledge and experience. I am glad to be a part of the Sylvamo Treasury Team!
    Zuzanna (she/her)
    Treasury Analyst
  • employee photo
    quote icon
    I'm disabled, but it hasn’t impeded my growth with the company in any way. Sylvamo has been very accommodating to all my needs from the very start and I quickly became ingrained in its amazing culture. My growth at Sylvamo isn’t limited in any way, as it’s a company that welcomes people with disabilities!
    Craig
    Expert Customer Service Specialist
  • employee photo
    quote icon
    Lifelong learning lies close to my heart, and I'm happy my job at Sylvamo reflects my diverse interests, enables me to expand my knowledge, and inspires my future development. I love working here because I can be myself in Sylvamo's all-inclusive and accepting environment. I’m sure you can find a passionate role for yourself and feel welcome here!
    Fin (they/them)
    Communications & Legal Analyst
  • employee photo
    quote icon
    At Sylvamo, my role extends beyond mere employment – it's a journey where innovation and a 'fail fast' culture are seamlessly intertwined. The company encourages me to innovate boldly and to swiftly learn from any missteps, ensuring perpetual enhancement in our strategies and nurturing a resilient, forward-thinking environment.
    Faizal
    IT Strategy and Planning Analyst
  • employee photo
    quote icon
    I like Sylvamo for its great atmosphere, highly skilled specialists and dynamic environment. I feel that people care about me as a person and about my professional growth. I like that my job challenges me every day in different ways.
    Kateryna
    Senior Mill Liaison Coordinator
  • employee photo
    quote icon
    From the very beginning I was given an opportunity to prove myself and work on important projects with more experienced colleagues. Thanks to that I was able to gain experience quickly and get to know the realities of our business as well. What matters to me is that Sylvamo offers great career paths and learning opportunities.
    Dominik
    Global Sourcing COE Finance Leader
  • employee photo
    quote icon
    Sylvamo was my first job after graduating. During my journey here I’ve worked in several departments and explored different roles. Most recently, I’ve become responsible for leading teams. Sylvamo provides you with a unique and supportive environment for growth and career development. It is an amazing company to be a part of!
    Dariusz (he/him)
    Overseas Transport Manager
  • employee photo
    quote icon
    Ever since my days as an intern, Sylvamo has supported my development and allowed me to pursue my interests and the chosen career path. I appreciate working with talented, experienced people who share their knowledge with me. A friendly and engaged team, great atmosphere, support and a lot of growth opportunities – you will find it all at Sylvamo.
    Karolina
    Senior Global Sourcing Buyer
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11 users recommend this employer
Do you recommend this employer?

The World's Paper Company

The Promise of Paper - The future of paper deserves a company committed to the success of the entire ecosystem. Our purpose is to produce the paper the world relies on in the most responsible and sustainable ways.


Vision - To be the world’s paper company: the employer, supplier, and investment of choice.


Mission - We transform renewable resources into papers that people depend on for education, communication and entertainment.


Values - We always do the right things, in the right ways, for the right reasons.


The Sylvamo Approach - At Sylvamo, we are completely committed to paper – a commitment that drives our entire approach to business. The Sylvamo Approach expresses who we are, what we do, why we do it, how we do it and what we value.

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Sustainability

Keeping Forestland Forested – For Your Future and Ours

The promise of paper depends on healthy and productive forest ecosystems – which store carbon, purify drinking water and provide habitats for wildlife. They also sustain our business and our ability to provide essential products worldwide.


Sylvamo Stewardship

Our global reach enables Sylvamo to encourage and guide responsible forest stewardship on several continents – protecting forestlands and ecosystems, championing best practices and promoting third-party certification.


Responsible Sourcing

We source fiber from sustainably managed forests to protect them for current and future generations. We do not knowingly accept fiber from illegally logged forests or from forests where management practices threaten conservation values.


Certifications

With a focus on documenting forest management practices and chain of custody, Sylvamo’s numerous, globally-recognized certifications demonstrate our commitment to the ethical, sustainable production of paper.

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Inclusion & Diversity

We encourage individuals from all walks of life, including those with disabilities and from diverse backgrounds and identities to apply for a job with us – we hire with an open heart and your unique perspective and talents are valued here. We don't care about labels; we care about the passion and skills you bring to the table.


Join us in building a company culture that not only values diversity but actively seeks to amplify the voices of those with various experiences, ensuring everyone feels valued and at home here.

My Care Employee Assistance Program

When it comes to health and safety, Sylvamo looks beyond the physical aspects and integrates the importance of mental health as well.

 

The MyCare Employee Assistance Program offers Sylvamo employees, as well as their immediate family members and partners, access to free and confidential:

  • psychological support
  • legal guidance
  • financial guidance


An independent external company provides employee assistance services available within the MyCare program, which covers:

  • helpline available 24/7
  • face to face meetings with a psychologist
  • frequent webinars  

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Social events

Celebration, spending time, and having fun together are part of Sylvamo Polska DNA. We promote teamwork, and we know how to bring the teams together. We realize that positive workplace relationships are essential. We love working and being together, and we provide many opportunities to do so for everyone, be it a Sylvamo summer picnic, team building events, Santa Claus visit for our kids, carnival party, Sylvamo anniversary celebration, to name only a few of the social events we organize. Moreover, we are closely connected to our community, and our social events are also linked to Corporate Social Responsibility (CSR) actions. We care and succeed together in helping the ones in need through organizing charity auctions, supporting education and sponsoring various initiatives locally and globally.

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Flexwork

At Sylvamo Polska we have developed attractive and flexible work arrangements, promoting collaboration and work-life balance. We offer possibilities to work both from our office at Lubicz Street, and from home. Flexible work arrangements at Sylvamo Polska mean that office days are event-based. We have developed a catalogue of required and recommended events that our employees can always refer to. We aim to keep the great atmosphere we have built at Sylvamo Polska. We encourage everyone to use our well-equipped office when scheduling face-to-face team meetings, training sessions, one on ones, or when participating in face-to-face Town Hall Meetings. Booking a desk and a parking spot can be made via a mobile app so you can plan your day at the office.

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Corporate Social Responsibility

At Sylvamo, we know that sharing means caring. It is our firm belief that together we can make a difference. That is why we pay special attention to charity initiatives. Our Corporate Social Responsibility Group (CSR) puts Environment, People, Education and Health at the heart of its activities. It seeks to make a positive change in our local communities, organizing a lot of charity events, where every employee can volunteer and help firsthand. Among the beneficiaries of our CSR initiatives are homeless shelters, children’s hospitals, animal shelters, hospices, schools and many more. 

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Our location

Sylvamo Global Business Services Center
Headquarters
Sylvamo Polska
Global Business Services Center
ul. Lubicz 23
31-503 Kraków
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