Contact details

Shell Business Operations

Czerwone Maki 85
30-392 Kraków
małopolskie, Polska

NIP: 5261009190


Shell Business Operations (SBO) is a chain of six business operations centres based in Kraków, Bangalore, Cape Town, Chennai, Kuala Lumpur, Manila and an integral part of Royal Dutch Shell. We influence the development of business of a unique company, which employs 93,000 employees in over 70 countries in the world.

Our responsibilities include implementation of business operations of the corporation in the field of e.g. finances, accounting, supply, HR, IT or customer service. Along with our associates from many continents we create one of the most unique businesses in the world.


  • Key unit of royal dutch shell – top 5 of the world’s largest companies ranking
  • One of 6 shell business operations centres in the world
  • 2,300+ employees, 30 nationalities, 17 foreign languages
  • Six business units: Customer Operations, Finance Operations, Logistics, Contracting & Procurement, HR Services, Lubricants Supply Chain
  • Creative and open environment:
    • Wide range of tasks
    • Diversity and tolerance
    • CSR programmes
    • Ambitious tasks
    • International projects
    • Opportunity to develop
  • Modern office:
    • tailored to the needs of the team
    • 26,000 square metres
    • good location and access
    • space for work and relaxation

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