Capita (Polska) Sp. z o.o.

which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

Diversity & Inclusion (D&I) is important to us and we proudly take part in several activities that support that area.

We have three mentoring programmes:

• 30% club that helps women to progress their careers
• Mission include which supports career enhancement for colleagues from diverse ethnical backgrounds  
• Mutual mentoring through which we learn about bias and allyship 

As an organisation, we aren’t afraid of difficult topics that are important to our colleagues. We hold regular open mic sessions for employees to share their personal experiences on topics such as women’s rights or the situation of LGBTQ people. We consciously give our people this space because want everyone to bring their whole selves to work. 

We take pride in what we do and how are helping our clients to deliver better outcomes to their end customers. Our customer service department has three core lines: voice, non-voice and sales and as part of these we support telecoms, fin-tech and hospitality sectors. Most positions are available full-time or part-time to suit parents or students and for remote work from anywhere in Poland. But if you’re more an office-type of person, you can work from the office or in a hybrid mode, too (and we do have top-notch offices in Łódź & Opole!). Languages we’re interested in are: Italian, French, Spanish, German, Dutch & English.