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Capita (Polska) Sp. z o.o.
- Call Center
- Banking/Finance/Economy
- Advisory services/Consulting
- contract of employment
- The british company specialized in consulting, transformation and digital services business. Hire over 500 employees in Poland, 55 000 over the world. From 2010 on the polish market.
See what working for our company is like
Benefits
for you- no dress code
- extra social benefits
- sharing the costs of tourist servicesdistinguished
- employee referral program
- private medical care
- life insurance
- remote work opportunitiesdistinguished
- flexible working time
- integration events
- corporate sports team
- birthday celebration
Let’s stay in touch
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Work for Capita (Polska) Sp. z o.o. company
Specjalista ds. obsługi klienta z j. niemieckim
Customer Service Advisor with Dutch or Spanish
Customer Service Advisor with French or German
Recruitment process
- 1
Sending your applications
It all starts when you send us your application. Your CV is reviewed by our Talent Acquisition Team to evaluate your suitability for the role. If you want to join our Talent Bank, all you have to do is tick an appropriate box when applying.
- 2
Phone interview with our Recruiter
you meet job requirements, you can expect a call from one of our Recruiters. During the conversation we ask about your motivation to join Capita, previous experience, areas of interests, development plans, availability and salary expectations. We will also ask some questions in English just to check if you know the language at the right level.
- 3
On-line language placement test
online language test completed at home; for some roles, you might need to complete a written assignment as well.
- 4
Ms Team interview with hiring managers
We are keen to get to know you and understand who you are, so will be asking about your past experience, studies, your interests. We might also ask some situational questions so be ready to give examples! You will meet your future Team Leader, find out more about our company and the team you could be joining. You will also have a chance to ask all the questions you may have.
Employer’s area
What makes us stand out among our competitors?
43
project teams - various tasks, processes and qualifications. There are plans for 500 people to be employed in 2022
10
days is the average length of digestion of the recruitment process, from the interview with the recruiter to the final decision
16
nationalities
About us
Capita is a consulting, transformation and digital services business. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We operate in the UK, Europe, India and South Capita is a leading business services provider with over 55,000 employees.
Capita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development. We operate in three locations – Kraków, Opole and Łódź.
Daily, we deal with simple processes like checking data correctness, contacting with clients, training coordination, and much more complex processes like closing general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer support, or fleet administration.
Reviews about Capita (Polska) Sp. z o.o. company
- Capita is a fantastic place to build a career! What always stands out to me is the diverse range of services we offer and the many famous brands that we work with. Our teams in Poland work with banks, car producers and even government organisationsNicholas WeirHead of Customer Operations
- I have been in Capita since August last year, before that I lived 15 years in Germany. After coming back to Poland, I was afraid to settle in, let alone find a job. I found Capita through the employment office. Half a year has passed today and I do not regret my decision because I like it here very much.Kornelia GlatkiCustomer Service Agent with German
- I started working in Capita in the Accounts Payable department as a junior accountant and now I'm a Group Finance core team member. The promotion was a huge step for my career. My position has changed but the great atmosphere stayed the same!Mateusz RumasGroup Financial Accountant
- I joined the company in August. At that time, Capita was a new employer in Opole and was not known on this market. I started my career in this company as a senior support agent, today I am the Team Leader of a team that is developing rapidly. We have built a good team together.Stefania GandyraTeam Leader
- I joined Capita in Opole in October, freshly after graduation, and this is my first job. Capita offers the best conditions on the Opole market. I feel that I am gaining experience and developing quickly among great people.Sarah PiechotaCustomer Service Agent with German
- I am here since beginning of January. My first impressions? Great people, great atmosphere! What’s also important: a clear vision and goals of the company for the future. Coming here was a good decision.Tomasz ŚląskiJunior Operations Manager
- I have been recruited to Capita in 2020 as a Customer Service Representative. Due to COVID pandemic I was moved to Accounts Receivable and within one year promoted from a Clerk to a Key Account Clerk and finally a Deputy AR Supervisor.Marek GuzowskiAR Deputy Supervisor
- I've joined Capita in 2016 as Customer Service Representative for the Spanish market. Thanks, to all what Capita has provide me I was able to grow in my professional career and gain new experience and knowledge in both the customer service and finance area.Mauro AcostaCustomer Service Agent
What are our assets?
which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Diversity & Inclusion (D&I) is important to us and we proudly take part in several activities that support that area.
We have three mentoring programmes:
- 30% club that helps women to progress their careers
- Mission include which supports career enhancement for colleagues from diverse ethnical backgrounds
- Mutual mentoring through which we learn about bias and allyship
As an organisation, we aren’t afraid of difficult topics that are important to our colleagues. We hold regular open mic sessions for employees to share their personal experiences on topics such as women’s rights or the situation of LGBTQ people. We consciously give our people this space because want everyone to bring their whole selves to work.
We take pride in what we do and how are helping our clients to deliver better outcomes to their end customers. Our customer service department has three core lines: voice, non-voice and sales and as part of these we support telecoms, fin-tech and hospitality sectors. Most positions are available full-time or part-time to suit parents or students and for remote work from anywhere in Poland. But if you’re more an office-type of person, you can work from the office or in a hybrid mode, too (and we do have top-notch offices in Łódź & Opole!). Languages we’re interested in are: Italian, French, Spanish, German, Dutch & English.
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Our location
- Łódźul.Gdańska 130Opoleul. Wrocławska 152a
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