Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate®, Sharpie®, Dymo®, EXPO®, Parker®, Elmer’s®, Coleman®, Marmot®, Oster®, Sunbeam®, FoodSaver®, Mr. Coffee®, Graco®, Baby Jogger®, NUK®, Calphalon®, Rubbermaid®, Contigo®, First Alert®, and Yankee Candle®. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play.

In the Polish branch of Newell Brands, we are focused on international customer and consumer services. Our Customer Service team makes sure that all orders are registered in the system correctly and on time. They assist our business partners across Europe, Middle East & Africa (EMEA) during after sales process, while our Distribution Center in Żerniki ensures shipments of goods. The Consumer Service team is here to help our consumers i.e. the end-users of Newell’s products from several regions: Europe, Middle East & Africa, North & South America, Australia and New Zealand. They help individuals by answering questions and resolving issues concerning our products.

We are proud to have multicultural environment in our Poznan office, where you can meet people of more than 20 different nationalities. One of our forte is truly friendly and supportive atmosphere. You can also enjoy “no dress code”, as we want to make sure that our employees feel comfortable in their workplace. On top of this, our office is located in the city center (close to main railway station), which makes it easy to get to, even if you live outside of Poznań.

At Newell Brands, we believe that each of us plays an important role and has an impact on what kind of organization we are. This is why our corporate values include:

• Authenticity, as we always act with integrity, honesty and transparency.
• Partnership, as we respect each other and collaborate to achieve shared goals.
• Courage, as we are bold and lead from the front to deliver breakthrough results.
• Agility, as we change and adapt with speed ahead of our competition.
• Entrepreneurship, as we create new ideas and solutions in product, process and execution.
• Execution, as we take decisive actions that drive every day great execution (EDGE).
• Simplicity, as we break down complexity to increase efficiency and effectiveness.
• Growth, as we invest in and constantly strive for personal and team development.

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Our employees have access to [email protected] mobile app where you can find the latest company news, read stories about our brands and people, and connect with others in the Newell Brands community.

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Newell Brands is committed to creating a workplace, where we support the success of our people. Thanks to [email protected] we have a chance to share and receive a feedback on our performance using online tools. We can discuss and plan our development and career aspirations on a regular basis. We can better understand our corporate values and how our jobs contribute to overall mission of the company.

Newell Brands is focused on growth and innovation. We look for talents in different areas – supply chain, procurement, warehousing, distribution etc.

Below, you can see our core roles that we recruit for in Poznań.

Consumer Service Representative

Do you speak any of below languages fluently?

• English
• German
• French
• Italian
• Spanish
• Dutch

Would you like to use the languages to speak with people and help them by answering questions and advising via phone/email/online chat? Or maybe you would like to gain your first experience in consumer service?

If you answered “yes” to at least one of these questions – do not hesitate to send us your CV!

We devotedly train our new hires so that nobody starts without a proper knowledge.

Customer Service Coordinator

Are you an advanced user of any European language?

Would you enjoy using the language while working with SAP system in a business to business (B2B) customer service? If yes, then look no further!

Join our Customer Service team, help us build long-term relationships with our business partners and contribute to timely and effective delivery of orders.

If you do not know SAP system, do not worry! We will teach you.

Remember!

Our employees in Consumer and Customer Service teams do NOT sell any products over the phone or email.

To see all currently open positions please visit our Newell Careers site at https://careers.newellbrands.com

Corporate social responsibility and sustainability is something very important for all Newell Brands’ communities. We strive to make our workplace a safe place for everyone and to limit the environmental impact of our products.

We strive to view our decisions through the lens of sustainability. We want to keep balance between our purposes and business, to ensure we are managing environmental impacts in the best way we can.

We have set sustainability goals against a 2016 baseline and have committed to achieve the following by 2025:

We are committed to upholding the highest ethical and legal compliance standards. We have a number of policies to make sure, our employees and suppliers act ethically and respect laws and regulations.

Our people

We are happy to take initiatives and activities related to the protection of our planet. We believe that positive change begins from within, so our employees take the chance to change the local environment.

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Thanks to [email protected] we can become volunteers, or we can support those in need by making donations.

As a part of local initiative, our employees in Poznan systematically support a few childcare homes, by providing them with goods tailored to the children’s needs.
[email protected] is our common global initiative. We believe that together we can do a lot of good, at the same time meet new interesting people. Participation in the initiative is entirely voluntary. Using our dedicated application, we can select opportunities to help others.

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[email protected] is another local initiative that has been created in our Poznan Office. We are a group of people whose common aim is to reduce the environmental footprint created in our office environment and by all of us at homes. We strive to achieve this by educating all group members through workshops, campaigns, activities and by implementing best practices to reduce waste. We are always happy to welcome new volunteers who would like to join us!