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Contact details

Lufthansa Group Business Services

ul. Wadowicka 3B
30-347 Kraków
małopolskie, Polska

NIP: 9542423724

Let’s meet

Lufthansa Global Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Meet our crew

Finance - We pool all of the Lufthansa Group’s activities pertaining to the purchase of indirect materials in collaboration with a BPO service provider. Our top priority in pooling these purchasing activities is generating savings opportunities for all of the companies in the Lufthansa Group.

Procurement - We pool all of the Lufthansa Group’s activities pertaining to the purchase of indirect materials in collaboration with a BPO service provider. Our top priority in pooling these purchasing activities is generating savings opportunities for all of the companies in the Lufthansa Group.

HRS - We offer outstanding services and expertise in the fields of HR administration and recruitment as well as payroll and travel expense accounting for Lufthansa Group clients.

IT - our demand-driven, easy-to-use IT services and systems support the business processes of LGBS as well as the administrative processes of the Lufthansa Group – always in close cooperation with process owners and business partners. As a result, we add value and act as a qualified partner that is ready to assist you in any and all matters related to IT.

Business Intelligence & Transformation Services - Whether process automation, analytics, or agile working – we embrace the latest developments, make advancements to them, and develop innovative products and services for our clients. We are also available to advise you on projects, reporting, and transformation.

Check out your new office

New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego).

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