Online recruitment process

This company recruits online.

Contact details

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42A
30-347 Kraków
małopolskie, Polska


HSBC offers a comprehensive, market-competitive pay and benefits package to support employees’ professional and personal needs:

Private medical health care and medical service in the office

Our people are our most valuable asset. We care about employees’ health and offer them private medical health care packages adjusted to their and their families’ individual needs. Additionally, we also host medical consultations in our office at Kapelanka, just to make the life of our staff easier.

Life insurance and Employee Assistance Programme

HSBC covers life and health of the employees and their closest ones against difficult circumstances. We also offer employees anonymous and independent legal, psychological and professional support in all challenging situations, both work-related and private.

Flexible working hours and work from home options

As part of HSBC’s commitment to an open, supportive and inclusive working environment, we recognise that our staff have different personal circumstances and want a suitable work-life balance. We support our employees to adopt flexible and alternative ways of working, where possible, including working from home and flexible working hours.

Training, courses and development opportunities

At HSBC you’ll find countless opportunities to train and acquire new skills, ranging from formal training and qualifications to on-the-job experience and mentoring. We offer free, in-house language courses and financial and technology academy workshops. We sponsor external training, studies, seminars, conferences and certifications, where possible, as well as provide unlimited access to leading e-learning platforms.

You may also have the opportunity to develop your skills and gain experience in another country through one of our international assignments, which typically range from three months to three years.

Modern office with spacious car parks and bike infrastructure

Our green, comfortable and welcoming office close to Kraków’s old centre is equipped with modern facilities allowing our teams to work the way they like: in agile way, where possible, and on OpenWork floors – read more about that in Life at HSBC section.

We provide free and spacious car parks to employees and we even have a Wavelo public bike stations in front of our office. With a number of bicycle racks, cycle repair stations and showers for cyclists available in the office, we encourage our employees to reduce carbon footprint by biking to work.

Sports and employee well-being initiatives

With the intention to create “Healthiest Human System” in banking industry, HSBC promotes healthy living and sports – we offer employees multisport cards as well as sponsor badminton, basketball, football, indoor football, squash and volleyball clubs.

We offer regular fitness and yoga classes in our office and invite employees for stress-revealing massages. Our relax rooms are well-equipped in set of latest video games, foosball tables as well as massage chairs.

One-of-a-kind staff incentives and volunteering activities

At HSBC we believe that “it’s never just a business” and we encourage our employees to explore healthier and more sustainable way of living during a number of various employee-oriented events: meet-ups with influencers, cultural days and alike. We offer volunteering opportunities and reward staff engagement with an additional leave – read more about that in Life at HSBC section.

We also organise one-of-a-kind Year End Parties and departmental outings to celebrate our successes as well as Summer Picnics to share our passions and energy with family members and friends.

Delicious coffee

Well, our freshly ground coffee tastes so good that only last year our employees and guests drunk about 900,000(!) cups made from 6.5 tonnes of roasted coffee beans. Impressive, right? So, why not to apply for a job and try how great life at HSBC tastes?