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HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42A
30-347 Kraków
małopolskie, Polska

Changing the way the world banks

HSBC is one of the largest banking and financial services organisations in the world. Our global businesses serve more than 39 million customers in 66 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and, ultimately, helping people to realise their ambitions.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC’s leading global service centre providing a variety of professional services to the bank. We're the engine that drives HSBC, making the bank simpler, better and faster for our customers and colleagues. Our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our team include:

  • Operations – run and deliver customer operations and help manage the change across the bank
  • Technology – develops software and apps to transform the world’s banking experience
  • Finance – provides financial insight, analysis accuracy and control to support our businesses
  • Risk – supports the bank globally in all aspects of risk management, including quantitative risk model area
  • Transformations – lead strategic transformation programmes to make customers’ lives easier

Since its beginnings in 2010, HSBC Service Delivery has expanded ten times, currently employing 3,000 ambitious individuals and continues to grow. Our inclusive and multinational team originating from 58 countries supports HSBC entities across 27 countries and in 11 languages: Czech, English, French, German, Greek, Hebrew, Italian, Polish, Russian, Spanish and Turkish.

Open, dependable and connected

At HSBC, we believe that how we do business is as important as what we do. When we ask our employees how they would describe HSBC, they use words such as ‘supportive’, ‘friendly’ and ‘thoughtful’. We're one of the world’s largest companies, but we pride ourselves on staying true to the values that have underpinned our growth since we were founded more than 150 years ago – being open, dependable and connected.

We're a well-managed organisation that people are proud to work for, has the trust of our clients and the communities we serve, and minimises its impact on the environment. We’ve created a supportive and inclusive environment where everyone can realise their potential, regardless of their background.

Achieve your ambitions

Whether you're looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. We‘ve exciting opportunities for highly motivated graduates and experienced professionals who want to help HSBC build the bank of the future.

We’re looking for people who are dependable, open to different ideas and cultures and enjoy being part of a team, as well as being passionate about new technologies and services.

In return, we’ll help develop your skills through structured programmes, training and on-the-job experiences to meet your ambitions. At HSBC you’ll grow, make connections and build a professional life that works for you. Join us!

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