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Genpact PL Sp. z o.o.

ul. Opolska 112
31-323 Kraków
małopolskie, Polska

NIP: 6772178988


Genpact PL Sp. z o.o.

Al. Witosa 16-18
20-315 Lublin
lubelskie, Polska

We are Genpact

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally-enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work – because transformation happens here.

Get to know us at and on LinkedIn, Twitter, YouTube, and Facebook.


Why Genpact?

We’re committed to a relentless pursuit of a world that works better for people. And our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning, keep growing.

We believe our people are our greatest assets. Not only do we offer our workforce a flexible work-life balance but also a work-from-anywhere model. We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, TalentMatch, to match individual skills and job aspirations with existing and future job opportunities within the company.

Work from the office, home, or just about anywhere

As the world emerges from the storm, we’ve reimagined and redesigned our business model into a hybrid one that allows our employees to work from anywhere within the geographies we operate in while we make use of our offices as spaces for social interaction and collaboration.

In Poland, Genpact has offices in three cities – Krakow, Lublin, and Katowice – and employs 1,400+ people. Our first site in Lublin opened in 2008. Today, it has 200+ employees serving a customer base of CPG, Life Sciences and Healthcare, and Manufacturing. Our employees help drive business at scale for Western and Eastern Europe, focusing on Eastern European markets in domains like Finance and Accounting, Order to Cash, and IT Services, with support for 8 languages.

Our office in Krakow was a strategic acquisition in 2012 and has since grown into a significant center helping deliver and digitally transform processes in domains such as Finance and Accounting, Order to Cash, Source to Pay, Claims, ERP support, and programming for businesses from diverse domains, ranging from Consumer Goods and Retail,  Life Sciences and Healthcare, Hi-Tech, and Insurance. At present, we have 650 employees in Krakow supporting Global customers in 16 delivery languages.

Our newest office in Katowice opened in April 2021 as a strategic acquisition and currently employs around 500 people. The main scope of services provided is in Supply Chain, Order to Cash, and enabling Master Data management for the whole product cycle. We provide variations of languages and support the entire European market.

Accounts Payable

Posting of invoices received from a customer in the SAP system

Accounts Receivable

Payment analysis to clarify open customer invoices

General Ledger

The process of closing the books, posting transactions in the general ledger, and reporting

Customer Service

Telephone and e-mail customer service to ensure the best quality of services

Order Management

Ensuring accuracy to enable quality customer service


Conducting the entire purchase process - from finding a supplier, through ordering, to managing deadlines

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