Why Genpact?
We’re committed to a relentless pursuit of a world that works better for people. And our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning, keep growing.
We believe our people are our greatest assets. Not only do we offer our workforce a flexible work-life balance but also a work-from-anywhere model. We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, TalentMatch, to match individual skills and job aspirations with existing and future job opportunities within the company.
Work from the office, home, or just about anywhere
As the world emerges from the storm, we’ve reimagined and redesigned our business model into a hybrid one that allows our employees to work from anywhere within the geographies we operate in while we make use of our offices as spaces for social interaction and collaboration.
In Poland, Genpact has offices in three cities – Krakow, Lublin, and Katowice – and employs 1,400+ people. Our first site in Lublin opened in 2008. Today, it has 200+ employees serving a customer base of CPG, Life Sciences and Healthcare, and Manufacturing. Our employees help drive business at scale for Western and Eastern Europe, focusing on Eastern European markets in domains like Finance and Accounting, Order to Cash, and IT Services, with support for 8 languages.
Our office in Krakow was a strategic acquisition in 2012 and has since grown into a significant center helping deliver and digitally transform processes in domains such as Finance and Accounting, Order to Cash, Source to Pay, Claims, ERP support, and programming for businesses from diverse domains, ranging from Consumer Goods and Retail, Life Sciences and Healthcare, Hi-Tech, and Insurance. At present, we have 650 employees in Krakow supporting Global customers in 16 delivery languages.
Our newest office in Katowice opened in April 2021 as a strategic acquisition and currently employs around 500 people. The main scope of services provided is in Supply Chain, Order to Cash, and enabling Master Data management for the whole product cycle. We provide variations of languages and support the entire European market.
Accounts Payable
Posting of invoices received from a customer in the SAP system
Accounts Receivable
Payment analysis to clarify open customer invoices
General Ledger
The process of closing the books, posting transactions in the general ledger, and reporting
Customer Service
Telephone and e-mail customer service to ensure the best quality of services
Order Management
Ensuring accuracy to enable quality customer service
Procurement
Conducting the entire purchase process - from finding a supplier, through ordering, to managing deadlines
